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Understand the Rules Before You Start

These terms set out what you agree to when you use pk365gam, including how your account is managed, how your data is handled, and what applies in your region.

Account TermsData & PrivacyJazzCash / Easypaisa / Raast UseEligibility by RegionContact Rights
pk365gam Understand the Rules Before You Start
POLICY CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about how this policy applies to your account, or you want to request a data review or account closure, there are three ways to get a response. Each channel is monitored and routes directly to the team that handles account and compliance queries — not a general chat queue.

Email Support Send your account query or data request to our support email. Include your registered mobile number so we can locate your account and respond accurately without delay.
Live Chat Open the live chat widget from any page when you are logged in. Policy and account questions are escalated from chat to the compliance team within one business day.
Account Help Centre Log in, go to your account settings, and use the Help section to submit a formal request — including data access, correction or deletion under our stated retention policy.
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We built the account security and data-handling process around what Pakistan players actually use — mobile wallets, OTP verification, and local payment rails. Here is how each area works in practice so you are not left guessing.

Data Handling

We store only the data needed to run your account and process payments. JazzCash, Easypaisa and Raast identifiers are held securely and used only for transaction matching and withdrawal verification.

Cookies and Session Data

We use session cookies to keep your login active and functional cookies to remember your preferred payment method. You can clear cookies at any time through your browser or mobile settings without losing your account.

Account Security

Every login sends a one-time PIN to your registered mobile number. If someone tries to access your account from an unrecognised device, the session is blocked until you confirm via OTP.

Retention and Deletion

We keep account data for as long as your account is active and for a period after closure as required by our policy. Submit a deletion request through account settings and we will process it within the stated timeframe.

Common Questions About These Terms

These are the questions we hear most from Pakistan accounts about policy, eligibility and data rights. If yours is not here, use the live chat or email channel listed above.

Access depends on local law and the region you are in. We do not make blanket legal claims. Check whether online gaming is permitted where you are before opening an account.

We collect your name, registered mobile number, email address and payment method identifiers — for example your JazzCash or Easypaisa wallet number — used only for account operation and transaction verification.

Yes. Log in, go to account settings and use the Help section to submit a data access request. We will respond with what we hold on your account within our stated policy window.

Submit a closure and deletion request through the account Help section or via email support. Include your registered mobile number so we can locate and action the request without delay.

Payment identifiers are retained for a limited period after closure as required by our internal policy, then deleted. They are never shared with third parties at any point during or after account activity.

Reach out immediately via live chat or email support, marking your message as a data concern. The compliance team reviews these separately from general account queries and responds directly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.